Personalised content based on your Service Tag and your system configuration
During installation, the Dell Support Centre will ask for your permission to collect your Service Tag and information about your system configuration (the hardware and software installed on your computer).
To make the Dell Support Centre experience more valuable to you, Dell uses your Service Tag and system configuration information to personalize the content and tools for your system. Aside from your Service Tag, none of the system configuration or use data can be used to identify you.
Customer privacy is of the utmost concern to Dell.
- Your navigation of the Dell Support Centre suite of tools will be easy and intuitive.
- Drivers and Download pages will offer solutions and updates that are specific to the hardware and software on your system.
- Dell can send customised lists of diagnostics and error fixes directly to your system.
- Dell can send you proactive technical support alerts that are relevant to your computer.
You can use the Dell Support Centre without allowing Dell to collect your Service Tag and system configuration information, but you will not receive the benefits of shortcuts through the website to valuable information and tools for your system.
If you prefer personalised links and tools, you can change your usage information and Service Tag settings at any time by going to the User Settings section within the application.