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FAQ's (Get your answers fast)

Q. How do I find out the technical specifications on the system I am configuring?
A. On the first page when you select the model of the system you're personalizing, there is a "Tech Specs" Tab next to Featured System and Design tabs right above the picture of the starting price for systems, below the name and image of the system. Also when you are configuring the system, you will see the "Tech Specs" link below the picture of the system.

Q. Can I , dispose properly?
A. We do also offer free recycling as well. To dispose of your system properly, please visit www.dell.com/recycling.

Q. How can I track my order status?
A. It's easy to check on the status of your order online, simply click on My Order Status. Enter your Order number or Dell Purchase ID number in first field and your Customer Number in second field. My Order Status is the easiest and fastest way to see the latest status of your order, your Estimated Delivery Date and tracking information for items that have shipped.

Q. If I live outside the Singapore, can I still purchase a Dell product?
A. Yes, but the Singapore Dell site cannot ship to an overseas location. You will have to go to your specific country's Dell website to purchase. This can be found by visiting dell.com and selecting your country in the menu box towards the bottom of the page.

Q. What is the Difference between a Mini Netbook and a Laptop?
A. If you are looking for a simple computer that supplements your primary computer but fits into a small bag and does basic tasks, such as Internet browsing and email, you would want a Netbook. However, if you are looking for a system that will handle more tasks and programs such as word processing, multimedia and games, you would want a Laptop.

Q. What happened to my cart?
A. The cart will hold its content and price during Promotional Period and will delete as soon as Promotion ends for that particular systems configuration.

* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

^0% CREDIT CARD INSTALLMENT: Interest free installment payment up to 12 months is available with Citibank, OCBC, UOB and DBS credit cards issued by Citibank Singapore, OCBC Limited, United Overseas Bank Singapore and DBS Bank Ltd, subject to approval. Above rates are based on 12-month installment term to the nearest dollar. Actual monthly payments depend on exact system selected and term of financing.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.sg applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.sg OR on request

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

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