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Thanks for Choosing Live Chat
Live Chat

            Desktops,Laptops & Accessories

Sales Chat for
Laptops, Desktops and Workstations


Monday - Friday
9am – 6pm

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            Servers & Storage

Sales Chat for
Servers, Storage and Networking


Monday - Friday
9am - 6pm

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            My Order Status

My Order
Status


Monday - Sunday
9am - 6pm


Shipping


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            Technical Support for your purchased product

Technical Support for
your purchased product(s)


Monday - Friday
6.30am - 8.30pm

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In order to address your needs best and quick answers please simply pick the appropriate category above for your specific question. We are happy to help!


Pre Sale and Post Sale FAQ's:


Frequently Asked Questions:

Q. I need to speak with technical support regarding my current Dell system. What do I do?
A. Dell offers technical support via phone and chat. You can reach technical support at 1800-425-8045. You may also chat with Dell Technical Support..

Q. I need to speak with Customer Care regarding a system I’ve already purchased/own. What do I do?
A. Dell offers support via phone and e mail. You can reach Customer Care at 1800-425-4002. You may also email Customer Care.

Q. I've placed an order, but I still have a few questions regarding that order. Where can I direct these questions?
A. You can call our Order Status Line at 1800-425-4002.

Q. I received an order confirmation email, but the email did not contain an order number. Did my order go through?
A. Yes, online orders are manually pulled through by our online team. In most cases this happens very quickly, but it may take up to 72 hours to generate an order number. If an order number has not been issued to you within 72 hours, call Customer Service at 1800-425-4002 or email Customer Care.

Q. I purchased a pre-installed version of Microsoft®  Office. Will I receive an installation disc for this Office suite in case I need to re-install?
A. All versions of Microsoft Office offered by Dell include re-installation discs. It is important to understand that pre-installed copies of Microsoft Office are OEM, and are available for single-license use only. You can view the limitations of OEM licensing at www.microsoft.com.

Q. Where can I find replacement parts for my Dell system?
A. Yes. They may be found on the Spare Parts Website or by calling 1800-425-4002.

Q. Can I trade my old system in for a discount towards a new purchase?
A. Dell does not accept trade-ins for a discount towards new purchases, but Dell does have a free recycling program that allows you to send your old systems to Dell once you receive your new system. For more information about the Dell Recycling Program, please visit www.dell.com/smb/recycle

Q. I would like to know of type of payment I can use to pay for my purchase?
A. We offer a variety of convenient payment options for purchasing Dell products online. You refer to the Payment Option page for more information .


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*IMPORTANT DELL DETAIL

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.co.in applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.


Inclusive of delivery charges. The price excludes VAT (5%) and local taxes which vary based on jurisdiction.

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