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FAQ's (Get your answers fast)

1. Delivery Information
Chinese: http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/storeinfo/zhcn/deliverytime
English : http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/storeinfo/en/deliverytime

2. Dell Customer Experience Centre
Chinese: http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/main/zhhk/customer_experience_centre
English: http://www1.ap.dell.com/content/topics/topic.aspx/ap/topics/main/en/customer_experience_centre

3. Dell Support Centre (Order Status & Product Support & Drivers Download)
http://support.ap.dell.com/support/index.aspx

Q.How can I check my order status ?
A. You can effectively track your order after 2-3 days of your order being placed.Click here to check your order status (Please fill in your order number, quote number and customer code)

Q. My Dell product have a technical issue, how to contact the technical support?
a. You can contact our technician directly through Email & Phone.Click here for details.

Q. The warranty for my Dell computer has expirerd, how to order the parts for my computer?
A. Please contact our technician (Contact way as above)

Q. How to contact After Sales
A. Please call +852-34160910

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DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

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