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Dell Financial Services

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Common Questions
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Common Questions

Q What is a rental?
Q What benefits will BOQF* bring to my business?
Q Can I finance a complete package?
Q What are my options at the end of the agreement?
Q How long does it take for a credit decision?
Q What is the interest rate payable?
Q What terms of payment are available?

Q What is a rental?
A A rental is a fixed term commercial agreement where you benefit from the use of the equipment while the risks of ownership remain with BOQF.

Q What benefits will BOQF* bring to my business?
ALeasing with BOQF will give you many operational, technological and financial benefits, that make the whole process cost effective, simple and easy to manage, leaving you to concentrate on other areas of your business. Learn more about the BOQF Rental Plan.

Q Can I finance a complete package?
A Yes, our rental product allows you to finance the Dell supplied hardware, software, installation costs and peripherals.

Q What are my options at the end of the agreement?
A We understand that you need a number of solutions to help you make the best decisions at the end of the lease term. As such, we have developed a number of options for you:
  • Upgrade - enables you to plan the return and the replacement of all your equipment at the end of the term. This ensures that you have a rolling programme of replacements and eliminates obsolescence.
  • Extend - if you would like to retain the leased equipment for a further period of time we can re-calculate your payments to allow you to extend for as long as you need at a favourable rental amount.
  • Return - at the end of the term, all or part of your rented equipment may no longer meet your technology needs so you can return it to us.

Q How long does it take for a credit decision?
A A Credit decision is usually available within 24 hours of submission, although many applications are processed within a few hours. If you choose to apply over the phone, your application will be processed within a few minutes!

Q What is the interest rate payable?
A When you choose a BOQF Rental, you are paying for the benefits of using the equipment, not the cost of owning it. Because you are not "paying off" the equipment, there is no actual interest rate.

Q What terms of payment are available?
A You can rent your Dell equipment package over a 24 or 36 months. We advise you to choose a term that matches the effective life of the equipment.

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MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

BOQF provided by an independent supplier Bank of Queensland Finance Australia. All financing contracts are between customer and BOQF, Dell is not responsible for any aspect of the financing arrangement.

** FURTHER IMPORTANT DETAILS


* Qualifying for up to AU$25,000 offer does not guarantee the offer of promotional financing. Only those approved for credit will receive confirmation of the pre-approved commercial lease facility of up to AU$25,000.00. Monthly payments may vary depending on the actual amount borrowed and term. This is offered by Dell Financial Services to qualified Australian businesses. Dell Financial Services (DFS) determines creditworthiness, and eligibility for promotional offers.

* IMPORTANT DELL DETAILS:

DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

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