Delivery Time

Delivery Time

Delivery Time

How to Shop & Buy
Payment Options
Delivery Time
Security & Privacy
Encryption

My Order Status

Order Status

Delivery Time

ORDER CYCLE TIME: 10-15 Working Days (from the time Dell receives your order until delivery)

DaysActivity
Working
Day 1
Dell receives your order
Working Day 2-3Dell confirms order details and payment, and downloads order to our factory. Note that installment payments will take at least an additional day.
Working Day 3-6System in production (provided all parts are available)
Working Day 7-10System leaves the factory and is handed over to Dell's logistic partner for delivery to your specific delivery address.
Working Day 10 - 15 Extra time for delivery to East Malaysia

Potential Delays

Please note that your order may be delayed due to the following reasons
  • Payment not approved
  • Order Cycle time for remote areas is subject to our logistic partner's distribution network and delivery scheduling.
  • If you are not available at time of attempted delivery. When this happens a calling card will be left by the delivery service to reschedule delivery
  • Part shortages

Delivery Times

  • Delivery any time between 9.00am - 5pm, Monday to Friday, as per Dell's standard terms and conditions.

What is not included in a Standard Delivery

  • Expedited delivery service (available to customers at extra cost)
  • Delivery on Weekend or Public holidays
  • Call before delivery for Dell printer; printer consumables & accessory orders and 3rd Party Product (Software & Peripherals orders)
  • Driver call on approach
  • Time specific delivery time
  • Deferred or fixed delivery dates
  • Authority to pick up the order from the carrier or warehouse

To Check Order Status

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | Electronics
All rights reserved : About Dell | Site Terms | Terms and Conditions | Unresolved Issues | Privacy | Site Map | Feedback

* IMPORTANT DELL DETAILS:

Some Genuine Windows Vista® features - like the new Aero user interface - are only available in premium editions of Genuine Windows Vista® and require advanced or additional hardware (e.g. monitors). Check www.dell.com.my/vista for details.

**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my

Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Celeron, Celeron Inside, Centrino, Centrino Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Viiv Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries.

COPYRIGHT: © 2009 Dell Inc. All rights reserved.

snWW02