Dell Services

Dell Services

Dell Services

Overview
Product Services
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Installation Services
Dell Customer Financing Program
Enterprise Support Services
Campus Connection
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Dell Professional Services
Dell Managed Services
Enterprise Command Center
Dell Professional Service

Why Dell Services

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Managed Client Services

Managed Client Services We've extended our direct model and service logistics capability to provide you with Managed Client Services direct from DellTM . From Planning through Deployment and Maintenance, you can use Dell's service delivery expertise to coordinate your client system support activities into a complete, end-to-end, managed process.

Use only what you need to complement your existing service operations

Dell Managed Client Services are built to order, just like our hardware. We'll work with you to configure a solution that is appropriate for your environment and integrates back into your management systems, putting you in control.

Simplify your support processes

We've earned our reputation for driving efficiency in business processes, removing unnecessary steps, shortening cycle times, and improving quality. Dell's industry leading initiatives in online procurement integration and direct business to business Integration help customers speed up requisition processing time while reducing order discrepancies. With our innovative Custom Factory Integration, installation starts in factory, helping customers eliminate the need for expensive staging work during a deployment.

Streamline your vendor management

Dell is a recognized leader in supply chain management, and we apply that same skill to services. Not only have we integrated our service management systems with our service and logistics partners, but we can integrate with yours as well. With Dell Managed Services, you can reduce the number of service vendors you need to coordinate, without reducing your visibility to quality and cost.

Managed Client Services

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Onsite Service:Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished.

* IMPORTANT DELL DETAILS:

DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

COPYRIGHT: © 2011 Dell Inc. All rights reserved.

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