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OptiPlex Services


In today's highly competitive business environment, Dell recognises the need for fast resolution of technical issues to maximise productivity. The OptiPlex range, engineered for dependability, is backed by a comprehensive 3-year on-site service plan.

OptiPlex Services

Standard Support
On-line technical support
Telephone technical support

Standard Service
3 years Next Business Day On-Site
2nd and 3rd year pre-bundled additional to standard warranty

Available for Purchase:
3 years Same Business Day 4 hour response (12hrs x 5 days)
Consider upgrading to 4-hour response if system up-time and staff productivity is critical to your business or your system is operational outside of standard business hours. Service is available 12 hours a day, 5 days a week

Our packaged installation services provide a skilled technician to unpack, correctly setup, configure and test your system, including software, peripherals and network connection if applicable.
Gold Technical Support
Rapid response and resolution with advanced technical assistance and account management.
Personal Backup and Recovery Services
Complete Cover For for Notebooks and Desktops
Dell's most comprehensive repair and replacement service for notebook computer and desktops users.

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