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Dell Services

Dell Services

Dell Services

Overview
Product Services
Vostro
Latitude
Inspiron
OptiPlex
Dimension
Dell Precision
PowerEdge
PowerVault
Printer
Dell Projector
Dell Monitor
PDA - Axim
Custom Integration
Installation Services
Dell Customer Financing Program
Enterprise Support Services
Dell Training & Certification
Dell Professional Services
Dell Managed Services
Enterprise Command Center
Dell Professional Service

Why Dell Services

Contact Dell Services
Extend Your Warranty
Dell Service Agreement

Latitude Services

Dell Latitude Laptops / Notebooks

In today's multi-national business environment where travel has become paramount, Dell recognises the importance of flexible system service arrangements. The Latitude notebook range is supplied with complimentary support and a comprehensive cross-border service plan that allows true peace of mind and mobility.

Latitude Services

Standard Support
On-line technical support
Telephone technical support
Dell International Service Program for Portables
The Dell International Service Program(only available when 3-Year NBD is purchased) provides service and support for your Dell portable computer while you are traveling abroad. Restrictions and limitations apply.

Standard Service
3 years Next Business Day On-Site

Available for Purchase:
3 years Same Business Day 4 Hour Response (12 hours x 5 days)
Consider upgrading to 4-hour response if system up-time and staff productivity is critical to your business or your system is operational outside of standard business hours. Service is available 12 hours a day, 5 days a week
Desktop, Notebook and Workstation Installation
Our packaged installation services provide a skilled technician to unpack, correctly setup, configure and test your system, including software, peripherals and network connection if applicable.
Complete Cover For for Notebooks and Desktops
Dell's most comprehensive repair and replacement service for notebook computer and desktops users.
Gold Technical Support
Rapid response and resolution with advanced technical assistance and account management.
Personal Backup and Recovery Services
HelpDesk — New !

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DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. All efforts will be made to check for errors in typography and photography; however inadvertent errors may occur for which Dell may not be responsible. Dell and the Dell logo are registered trademarks or trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Copyright 2011 Dell Inc. All rights reserved.

* IMPORTANT DELL DETAILS:

**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my

Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

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