Protect your laptop/desktop with a DellCare Service Package Upgrade your Consumer In-Home Ltd Hardware Service to a valuable DellCare Service Package that provides extended service protection for peace of mind.
| Hardware Support | | | |
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| DellConnectTM |  |  |  |
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| Consumer In-Home Ltd Hardware Service |  |  |  |
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| Night & Weekend Onsite Service | | - | - |
| Software Support | | | |
| On Call Subscription |  |  | - |
| Self Help | | | |
| Dell Support Center | | | |
Packages include:
Hardware Support
DellConnectTM Remote Troubleshooting
Get assistance from virtually anywhere. With DellConnectTM , Dell service professionals can access, diagnose and repair your system securely over the Internet, whether you're at home or on the road.
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Consumer In-Home Ltd Hardware Service
Enjoy the convenience of Dell's In-Home repair service following phone and/or online Remote Diagnosis. For issues covered by your Limited Hardware Warranty, technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis.
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Nights & Weekend Service
Service that provides additional onsite coverage hours (after normal business hours) to fix/repair your system. Includes Parts & Labour.
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Software Support
On Call Subscription
Phone support available 7 days a week to assist you by remotely accessing your computer (with your permission of course) to fix any software issues you may be experiencing and help with those "how do I?" questions.
Self Help
Dell Support Center Software
Accessed quickly from your Windows Desktops, find the support and personalised information you need - one location to help you with everything from self-help troubleshooting to your vital system information & product manuals.
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