HelpDesk* is like a friend who can answer
your "how-to" questions about software, Operating System, virus problems, spyware
removal and peripheral operation. Need help with Microsoft PowerPoint® or
have a virus problem? With HelpDesk* you
have a single number you can call for round-the-clock assistance with these types
of problems and questions. HelpDesk*
offerings are flexible - a 1 or 3 year plan offering unlimited calls over the
24/7 Support, 365 Days a Year. Call toll-free anytime - our experts can
walk you through software, Operating System, Virus, Spyware and DellTM Peripheral
questions using straight-forward, non-technical language
Software and Peripheral Support. Chances are you use software from a variety
of vendors. HelpDesk* technicians are
trained to answer questions on application usage and "how to" questions about
Dell branded peripherals.
Installation Assistance. The guidance you need to set up new software and
Virus and Spyware Troubleshooting. If your computer is running slowly, your
screen is full of frustrating pop-ups, or you think your computer is infected with
a virus, we offer full service assistance to help clean up your computer and teach
you how to protect against future attacks.
Software Support. Need help with a troublesome spreadsheet, or wish to
learn how to burn a CD, our experts are available for a simple reminder or a quick
DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. All efforts will be made to check for errors in typography and photography; however inadvertent errors may occur for which Dell may not be responsible. Dell and the Dell logo are registered trademarks or trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Copyright 2011 Dell Inc. All rights reserved.
**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my
Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.
RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.
MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.
ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .
COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.
TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.