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Dell Services

Dell Services

Dell Services

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Extend Your Warranty
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Dell Service Agreement

Extend Your Warranty

Time really flies. Extend your Limited Warranty* and Service today!

If your Dell system's warranty and service contract is about to expire, act now to extend the years of outstanding service and support that you have come to expect from Dell. Don't lose any more time - lock in repair costs and continue to enjoy the Dell convenience before your warranty runs out!

Have our Dell Service Plan Advisors, who are trained on extended service plan product offerings, provide you with more information for all Enterprise related warranty and services. Contact Us Now

Have our Dell Service Plan Advisors, who are trained on extended service plan product offerings, provide you with more information for all Enterprise related warranty and services. Contact Us Now

Or Visit our Services online store to extend your warranty today - click here (for all desktop and notebook systems only)

Or Visit our Services online store to extend your warranty today - click here (for all desktop and notebook systems only)

SERVICE OVERVIEW

What is covered by this limited warranty* for Dell-Branded Hardware?

This limited warranty covers defects in materials and workmanship in your - our end-user customer's - Dell-branded hardware products, including Dell-branded peripheral products.

What is Next Business Day On-Site* Service?

Dell's Limited Next Business Day On-Site* Service covers your system's parts for defect and includes online and telephone support - available 24 hours a day, 365 days a year. On-site service is provided by independent third-party service providers and may not be available in certain remote locations. Technician shall be dispatched if necessary following telephone technical support.

What is CompleteCoverTM *?

CompleteCoverTM * provides repair or replacement of your LatitudeTM  or InspironTM  notebook, your DimensionTM , Dell PrecisionTM , OptiPlexTM  desktop and your Axim PDA for damage caused by accidents. A supplement to our 1 or 3 years limited warranty, it covers non-intentional, accidental damage for 1 or 3 years, depending on your purchase.

CompleteCoverTM * provides repair or replacement of your LatitudeTM  or InspironTM  notebook, your DimensionTM , Dell PrecisionTM , OptiPlexTM  desktop and your Axim PDA for damage caused by accidents. A supplement to our 1 or 3 years limited warranty, it covers non-intentional, accidental damage for 1 or 3 years, depending on your purchase.

What is Gold Technical Support?

Gold Technical Support is Dell's fastest, simplest to use, and most comprehensive advanced technical phone support. It helps to cover your installed base and your desktop, notebook and workstation. The bottom line-Gold is our best client system support and a smart decision for you.

What is Premier Enterprise Support Service - Gold Level Support (PESS Gold)?

PESS Gold offers a rich suite of high-end services for systems requiring high availability.

1. Problem prevention and rapid resolution
2. Engineer-to-engineer support with Dell's Enterprise Expert Centre
3. Single point of accountability with Technical Account Manager Services
4. Strives for highest customer satisfaction levels through superior service and customized services

Have our Dell Service Plan Advisors, who are trained on extended service plan product offerings, provide you with more information for all Enterprise related warranty and services. Contact Us Now

Have our Dell Service Plan Advisors, who are trained on extended service plan product offerings, provide you with more information for all Enterprise related warranty and services. Contact Us Now

Or Visit our Services online store to extend your warranty today - click here (for all desktop and notebook systems only) 

Or Visit our Services online store to extend your warranty today - click here (for all desktop and notebook systems only) 

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DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. All efforts will be made to check for errors in typography and photography; however inadvertent errors may occur for which Dell may not be responsible. Dell and the Dell logo are registered trademarks or trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Copyright 2011 Dell Inc. All rights reserved.

* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

^0% CREDIT CARD INSTALLMENT: Interest free installment payment up to 12 months is available with Citibank, OCBC, UOB and DBS credit cards issued by Citibank Singapore, OCBC Limited, United Overseas Bank Singapore and DBS Bank Ltd, subject to approval. Above rates are based on 12-month installment term to the nearest dollar. Actual monthly payments depend on exact system selected and term of financing.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.sg applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.sg OR on request

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

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