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Dell Services

Dell Services

Dell Services

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Extend Your Warranty
Dell Service Agreement

Extend Your Warranty

Time really flies. Extend your Limited Warranty and Service today!

If your Dell system's warranty and service contract is about to expire, act now to extend the years of outstanding service and support that you have come to expect from Dell. Don't lose any more time - lock in repair costs and continue to enjoy the Dell convenience before your warranty runs out!

Remember, after the warranty runs out, you will incur additional costs to get your system Re-Certified!

SERVICE OVERVIEW

What is covered by this limited warranty for Dell-Branded Hardware?

This limited warranty covers defects in materials and workmanship in your - our end-user customer's - Dell-branded hardware products, including Dell-branded peripheral products.

What is Next Business Day On-Site Service?

For Customers with Next Business Day Onsite Service, during the telephone-based troubleshooting, the Dell Technician will determine if an on-site service technician must be dispatched to support a Qualified Repair.
Basic Hardware Service Technicians ("Dell Technicians") are available by telephone from 9:00 am to 6:00 pm Monday-Friday, excluding local national holidays.

For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day. There are specific restrictions and terms to this service:
  • Technicians are available local business hours Monday-Friday, excluding local national holidays.
  • Generally, calls received by Dell before 5:00 pm local time qualify for next-business day service, however, regional differences apply.
  • In the event that additional parts/resources are required once the on-site technician is at the Customer's site, work may be temporarily suspended until the additional parts/resources arrive.

What is CompleteCoverTM ?

CompleteCoverTM provides repair or replacement of your LatitudeTM  or InspironTM  notebook, your DimensionTM , Dell PrecisionTM , OptiPlexTM  desktop and your Axim PDA for damage caused by accidents. A supplement to our 1 or 3 years limited warranty, it covers non-intentional, accidental damage for 1 or 3 years, depending on your purchase.

Have our Dell Service Plan Advisors, who are trained on extended service plan product offerings, provide you with more information for all Enterprise related warranty and services. Contact Us Now

Or Visit our Services online store to extend your warranty today - click here (for all desktop and notebook systems only) 

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DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. All efforts will be made to check for errors in typography and photography; however inadvertent errors may occur for which Dell may not be responsible. Dell and the Dell logo are registered trademarks or trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Copyright 2011 Dell Inc. All rights reserved.

* IMPORTANT DELL DETAILS:

**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.sg

Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.sg applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Turion, Radeon and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other trademarks are for informational purposes only and may be trademarks of their respective owners.

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

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