Essential Help

Essential Help
Essential Help

Your new Dell now includes expert local help tailored for you.

Dell Essential Help
Essential Help with your new Dell Laptop

From simple advice to complex issues, Dell offers service options tailored to your computing needs:

Dell On Call
Australian local Dell OnCall expert help

Dell On Call will give you peace of mind to know that there's someone to call if things ever go wrong.
  • Available 7 days a week
  • Remotely access your computer
  • Fix common software issues
  • Help with those "how do I?" questions.
Note: This service is subject to Dell’s Essential Help Service Terms and Conditions

> Learn More
Shop for your new Dell		Dell On Call

Dell On Site
On Site help in your home.

Ask a friendly, qualified expert to come to your place, at a time that suits you (they work weekends and evenings as well!). Help with anything from:
  • Setting up your new computer
  • Connecting to the internet
  • Transferring data (like photos and music) from your old computer
  • Setting up a wireless network
  • Teaching you new tricks to help you get more out of your computer
Note: This service is subject to Dell’s Essential Help Service Terms and Conditions


> Learn More
Shop for your new Dell		Gizmo Highlights

IMPORTANT > Before you choose On Site, please check this service is available in your area.
Check gizmo onsite coverage area


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^ Shipsfast Restrictions:
Your order will be shipped & dispatched within 24 hours of order confirmation.
Estimated delivery time of 1 – 3 business days from order confirmation for deliveries to Sydney, Melbourne, Brisbane, Canberra, Wollongong and Newcastle.  For all other locations estimated delivery times may be longer.
If your order contains non-Dell branded products and peripherals these products will be delivered to you separately.
Your Shipsfast order is subject to Dell's Standard Terms and Conditions of Sale that are available on request or at www.dell.com.au

DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

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