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Dell™ Services

Dell™ Services
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Dimension Service Plans

Your DimensionTM  Service Plans offer you a choice of service options, so that you can get exactly the level of service that you or your business needs. Note that you will need to own a DimensionTM  before you can select the various service plans to complement your system.
Dell Events Dell Services
Limited Hardware Warranty, In Home Service after Remote Diagnosis
Limited Hardware Warranty, In Home Service sends a DellTM trained engineer to your home or office if necessary after a phone-based troubleshooting.
Dell @ Your Service
Dell @ Your Service offers fast, convenient Phone-based supports for all your spyware, virus removal and "how-to" questions - including those pertaining to industry standard applications and Dell branded peripherals. Our trained technicians are available around the clock to offer assistance on a wide variety of issues.
Dell Services Dell Night And Weekend Service
Complete Cover Support with Asia Pacific Coverage
Easy and flexible repair and replacement service for most accidental damages. It covers most damages that are not protected under your limited warranty, such as spills, drops, electrical surges and breakages. It is available as a supplement option when you extend your Limited Hardware Warranty, In home Service after Remote Diagnosis
Night & Weekend Service
Flexible and convenient service that provides additional on-site coverage hours - allowing you to choose a more convenient window of time (after normal business hours) to fix/repair your system. Night & Weekend Service helps to further reduce your system down time
Dell Services DataSafe logo
24x7 Priority User Phone Support (Round-the-Clock-Access)t
Round-the-clock access to DellTM  certified technician to troubleshoot and resolving your Dell hardware problems such as configuration, setup and normal operations of your system.
DataSafe Online Backup
Dell DataSafe Online is an online backup service that backs up your important data (music, photos, email, financial records, and other important documents) offsite to secure data centers using your internet connection and helps protect it from software corruption, accidental deletion of files, hard drive crashes, theft and natural disasters.

Log on to www.Dell.com/Datasafe for subscription

  

* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.my OR on request

COPYRIGHT: © 2014 Dell Inc. All rights reserved.

DELL'S NORMAL TERMS AND CONDITIONS APPLY AND ARE AVAILABLE ONLINE OR UPON REQUEST. All efforts will be made to check for errors in typography and photography; however inadvertent errors may occur for which Dell may not be responsible. Dell, the Dell logo, CompleteCover, Dimension, Inspiron, Latitude, Optiplex and Dell Precision are registered trademarks or trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. Copyright 2011 Dell Inc. All rights reserved

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