new FlashLibraryActivate( 'http://i.dell.com/images/global/support/flash/dellconnect/flash/no_sound/shell.swf?xmlPath=http%3a%2f%2fi.dell.com%2fimages%2fglobal%2fsupport%2fflash%2fdellconnect%2fxml%2fap%2fen%2fdell_connect.xml&swfPath=http%3a%2f%2fi.dell.com%2fimages%2fglobal%2fsupport%2fflash%2fdellconnect%2fflash%2fno_sound%2f','728','380','#FFFFFF','7',alternateMarkupf4c78cf7f5fe4a45a2e0962241750a16,'','flashID_0873c712068342f1939a6c063670ec1b','high','noscale','true','opaque','false','');
If you have ever just wanted someone to "get on my computer and fix it," your day has come!
DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it. All under your supervision. So you decide what we see, where we go and what we do. It’s like we’re right there with you but we’re not.