In today's academic world, campuses across the country have realized the importance of providing students and faculty members with greater exposure to the latest computing tools and technology. With computers playing an increasing dominant role in today's academic world, Dell combines quality notebook computers with a campus specific services solution for both schools IT HelpDesks, students and teachers through Campus Connection .
Campus Connection is a complete suite of support services delivered to augment the support levels for campuses and students. It provides accessible support, higher flexibility in assistance and comprehensive coverage for computer systems and protects your hardware investment.
Campus Connection Program for the HelpDesk
Provides an enhanced and effective professional service solution that helps save time and money for the IT HelpDesk. The support service includes streamlined troubleshooting processes that empowers IT personnel, allowing the HelpDesk to free up IT resources for more pressing tasks. Rapid resolution, a single point-of-contact through a Dell Technical Account Manager and proactive notification services helps bring the total cost of ownership down.
Campus Connection Program for the Student and Faculty
Integrates support services geared towards personal users. Through Campus Connection, students and teachers can be sure that their hardware investment is protected and they have round the clock access to technical support services locally and internationally.