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Dell Services

Dell Services

Dell Services.

Dell PrivilegeIndonesia Tag RegistrationExternal link

Client - Desktop and Notebook Services Scope of Work

  1. Basic Commercial Support ( 55KB)
  2. 24x7 Phone Technical Support ( 30KB)
  3. CompleteCover ( 71KB)
  4. Keep Your Hard Drive ( 30KB)
  5. Next Business Day On-site ( 45KB)
  6. Same Business Day On-site ( 46KB)
  7. On-site Diagnosis Service ( 45KB)
  8. Plus Telephone Technical Support ( 30KB)
  9. Basic System Installation ( 45KB)
  10. Business Standard Installation ( 39KB)
  11. Accidental Damage Service
  12. Accidental Damage Service (in English)

Enterprise - Server, Storage and Switch Services Scope of Work

  1. Basic Commercial Support ( 55KB)
  2. Keep Your Hard Drive ( 30KB)
  3. On-site Diagnosis Service ( 45KB)

Enterprise Configuration & Deployment

Smart Selection Dispatch

*Customer will need to print and fax both the Service Description and Smart Selection Dispatch Application Form together with complete information filled & signature before faxing to Dell.

Installation Services

Click here to view Service Descriptions

IT Consulting and Professional Services

Support Services

  1. Dell ProSupport Plus
  2. Dell ProSupport Service Description
  3. Dell Compellent Copilot Optimize Service Description

Asset Protection Options

  1. Battery Replacement Service

Software Support

  1. Dell ProSupport for Software

Support Services

Contracts no longer available for Purchase

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