Selected Products are Now Available at Dell Authorised Retailers

Selected Products are Now Available at Dell Authorised Retailers
Q: Can I order a custom-configured Dell computer at Dell authorised retailers?
A: Yes. Authorised retailers have pre-configured/pre-built computers and monitors which you can cash and carry as well custom configured Dell computers. Please note however customising your system will require a standard waiting period similiar to online.

Q: Are products at Dell authorised retailers different from products Dell offers online?
A: Yes, Dell computers available at Dell authorised retailers are pre-configured/pre-built and are exclusively sold at the stores. All other Dell products are available on www.Dell.com.my.

Q: What kind of warranty is included on Dell products purchased through Dell authorised retailers ?
A: All Dell products come with a 1-year limited warranty, except for the Dell Monitor, which comes with 3-year limited warranty.

Q: Is there a warranty registration process for Dell products purchased at Dell authorised retailers ?
A: Yes. All instructions for product registration will be included in the box along with your Dell product. Registering your Dell product will help Dell to serve you more quickly, should you need technical support during the first year of ownership.

Q: Are extended warranties available?
A: Dell offers various types of extended warranty. Customer can purchase the extended warranty through our Online store or call the Dell toll-free number 1800 394 7413.

Q: Who can I contact if I need technical support?
A: Dell will provide technical support during the first year. Dell’s technical support contact can be found here.
Dell Warranty Center
Dell Special Deals
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* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

Some Genuine Windows Vista® features - like the new Aero user interface - are only available in premium editions of Genuine Windows Vista® and require advanced or additional hardware (e.g. monitors). Check www.dell.com.my/vista for details.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Celeron, Celeron Inside, Centrino, Centrino Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Viiv Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.my OR on request

COPYRIGHT: © 2009 Dell Inc. All rights reserved.

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