Frequently Asked Questions |
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| Q | How do I activate BigPond Wireless Broadband? |
| A | With BigPond Wireless Broadband Built-In you're ready to connect. Installation couldn't be easier. Just run the installation CD included and it will guide you through the set-up of your BigPond Wireless Broadband service. |
| Q | Is the Built-In device SIM locked? |
| A | No. However the card is only tested, certified and supported on Telstra's Next GTM Network.
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| Q | Who will my account be with? |
| A | You will be a full BigPond Wireless Broadband Member, with access to all our Additional Services, Member benefits and convenient billing options. |
| Q | Who do I call if I have a problem? |
| A |
- For problems with your notebook hardware, call Dell on 1800 633 559
- For Wireless Broadband issues, call BigPond Technical Support on 133 933.
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