Delivery Information

Delivery Information

Order Date + Clearing Your Payment + Assembling Your Order + Journey = Estimated Delivery Date

STANDARD DELIVERY


ProductsModelsEstimated Delivery Times
Laptops\NetbooksInspiron 11z, Inspiron 13z, Inspiron 14z, Inspiron 15, Studio 15, New Studio 17, Inspiron Mini 109-12 working days
 Adamo, Adamo XPS10-13 working days
 Alienware M15x, Alienware M17x10-14 working days
 Alienware M11x20 working days
DesktopsInspiron 545s/560/560s/580/580s, Studio Slim, Studio 8100/9000, Inspiron Zino HD7-10 working days
 Studio One, Inspiron One 199-12 working days
 Alienware Aurora20 working days
 Alienware Area 51, Area 51 ALX20-25 working days
ElectronicsMonitors, Electronics & Accessories7-10 working days
  • Your order will be delivered between 9am and 5pm, Monday to Friday (excluding public holidays). Someone will need to be at the nominated address to accept and sign for the delivery .
  • Estimated delivery time does not commence until your payment has been received by us.
  • The delivery time is an ESTIMATE only and the delivery date will be affected by:
    1. Clearance of your payment to us from your financial institution;
    2. Whether there is a shortage of parts for the system that you have ordered;
    3. Your delivery address. If you live in a non-metropolitan or regional delivery zone a longer delivery time may apply to your order.
  • If your order contains non Dell branded products and peripherals (e.g. Logitech keyboard), these products will be delivered separately to your Dell system or printer order.
  • For any queries that you may have prior to your purchase that relates to your estimated delivery date, please call us on 1-800-812-393.

FastTrack- Selected popular PC's delivered fast!

^ Fasttrack Terms and Conditions
Limited quantities available. Offer valid while stocks last
Your order will be delivered to the following locations within an estimated delivery time of 1 - 3 business days from confirmation of your payment: Sydney, Melbourne, Brisbane, Canberra, Wollongong, and Newcastle. Delivery time may be longer than estimated in other locations. Products ship next business day after payment confirmation.
All purchases are subject to Dell's Standard Terms and Conditions of Sale available on request or at www.dell.com.au.

Because of the transport method we are using to make this as fast as possible, somebody needs to be at the nominated address for all Fasttrack deliveries, regardless of the location.

SCHEDULING A TIMESLOT FOR YOUR DELIVERY

  • Pre-scheduling of your delivery will be organised by our delivery company for most metropolitan cities. This service is only applicable for standard delivery orders that contain laptops or desktops. To ensure your area is covered by this service, enter your post code at the bottom of the page. If this option is not available in your area someone will need to be at the nominated address between 9am and 5pm Monday to Friday to accept and sign for the delivery

CHANGING YOUR ORDER

  • We will commence work on your order immediately and accordingly, changes in your order detail may not be possible. Any permissible changes in order detail will incur delivery delays and additional cost .
  • The above is not applicable for express delivery orders

DELIVERY ENQUIRIES

Order Status
Check my order status online
More Details
E-mail
Email Customer Service
More Details
Call Support
Call to Check Order Status
Toll Free Number: 1300-662-196
Hours: 24/7

CHECK IF YOU'RE IN A METROPOLITAN AREA

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DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

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