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Dell's Online Policies

Dell's Online Policies

Terms and Conditions

Purchases of Dell products and services are governed by the relevant terms and conditions as indicated below. Clicking on the relevant link below will take you to your relevant terms and conditions. Please review the relevant terms and conditions carefully. If you are unable to access the relevant terms and conditions from your relevant link or for assistance in obtaining a copy of your the relevant terms and conditions applicable to you, please contact your Dell sales representative.

Terms and Conditions of Sale (English Version) - This agreement applies to purchases by individual customers over the Internet, by phone or in a Dell Direct Store

Terms and Conditions of Sale (Thai Version) - This agreement applies to purchases by individual customers over the Internet, by phone or in a Dell Direct Store

Retail Purchaser End-User Agreement (English Version) - applies to Customers Purchasing Dell Products from Retailers Appointed by Dell

Retail Purchaser End-User Agreement (Thai Version) - applies to Customers Purchasing Dell Products from Retailers Appointed by Dell

Terms and Conditions of Service and Support (English Version) - This agreement applies to the supply of repair and technical support services for individual customers purchasing Dell product

Terms and Conditions of Service and Support (Thai Version) - This agreement applies to the supply of repair and technical support services for individual customers purchasing Dell product

Commercial Terms of Sales (English Version) - This agreement applies to purchases by corporate customers (including small, medium and large businesses, government and public sector enterprises) of Dell hardware, software and services

Commercial Terms of Sales (Thai Version) - This agreement applies to purchases by corporate customers (including small, medium and large businesses, government and public sector enterprises) of Dell hardware, software and services

Customer Master Services Agreement (English Version) - This agreement (Dell Customer Master Services Agreement "CMSA") was archived on 7 February 2013 and replaced with the Commercial Terms of Sale. The CMSA is posted at the link above for the convenience of Commercial customers (including small, medium and large businesses and government and public sector customers) who purchased services from Dell prior to 7 February 2013

Customer Master Services Agreement (Thai Version) - This agreement (Dell Customer Master Services Agreement "CMSA") was archived on 7 February 2013 and replaced with the Commercial Terms of Sale. The CMSA is posted at the link above for the convenience of Commercial customers (including small, medium and large businesses and government and public sector customers) who purchased services from Dell prior to 7 February 2013

For commercial customers, Service Descriptions are the services contracts with descriptions of your purchased services - They are found HERE.

For individual or consumer customers, Service Descriptions are the services contracts with descriptions of your purchased services found HERE.

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