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Dell's Online Policies

Dell's Online Policies

Terms and Conditions

Purchases of Dell products and services are governed by the relevant terms and conditions as indicated below. Clicking on the relevant link below will take you to your relevant terms and conditions. Please review the relevant terms and conditions carefully. If you are unable to access the relevant terms and conditions from your relevant link or for assistance in obtaining a copy of your the relevant terms and conditions applicable to you, please contact your Dell sales representative.

Terms and Conditions of Sale, Service and Technical Support - This agreement applies to purchases by individual customers over the Internet, by phone or in a Dell Direct Store.

Terms and Conditions of Service and Support - This agreement applies to the supply of repair and technical support services for individual customers purchasing Dell products.

Commercial Terms of Sales - This agreement applies to purchases by corporate customers (including small, medium and large businesses, government and public sector enterprises) of Dell hardware, software and services.

Customer Master Services Agreement - This agreement (Dell Customer Master Services Agreement "CMSA") was archived on 9 September 2011 and replaced with the Commercial Terms of Sale. The CMSA is posted at the link above for the convenience of Commercial customers (including small, medium and large businesses and government and public sector customers) who purchased services from Dell prior to 9 September 2011.

For commercial customers, Service Descriptions are the services contracts with descriptions of your purchased services - They are found HERE.

For individual or consumer customers, Service Descriptions are the services contracts with descriptions of your purchased services found HERE.

The price excludes VAT (5%) and local taxes which vary based on jurisdiction. Configuration may differ from what is shown.

For  MORE INFORMATION: Go to http://www.dell.co.in/details.

*IMPORTANT DELL DETAIL

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.co.in applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.


Inclusive of delivery charges. The price excludes VAT (5%) and local taxes which vary based on jurisdiction.

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