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We hope this reference tool provides answers to your questions - if you don't find what you need here, please call or go online for more information.
DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions. You can find them by clicking on "Terms and Conditions of Sale" located at the bottom of our website, www.dell.com.au OR on request.
GOODS BY DELIVERY ONLY: We supply direct from the factory to the customer so we have no showroom or retail outlet. Detailed product information can be found at our kiosks located at certain Westfield Shopping Centres or at www.dell.com.au . Dell Australia Pty Limited (ABN 46 003 855 561) is located at Unit 3, 14 Aquatic Drive Frenchs Forest NSW.
MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.
DVD+RW/+R DRIVE: Discs burned with this drive may not be compatible with some existing drives and players; using DVD+R media with +RW/+R drive provides maximum compatibility; R=capability to burn disc once; RW=capability to burn disc multiple times.
DVD/RW & DVD+/-RW DRIVE: Special media/disc and third party software may be required for certain applications.
SHARED MEMORY: Between 32MB and 128 MB of system memory may be allocated to support graphics, depending on system memory size and other factors.
GIGABIT ETHERNET: This term does not connote an actual operating speed of 1GB/sec. For high speed transmission, connection to a Gigabit Ethernet server and network infrastructure is required.
WIRELESS TRANSMISSION: Speed references for comparative purposes only. Actual speed varies with environment, equipment, and other factors, and will be less. Range may vary due to number of users, interference and transmission barriers, such as walls and building material.
FOR DELL LCD TVS WITH PICTURE-IN-PICTURE (PIP), PICTURE-OUT-PICTURE (POP), AND PICTURE-BY-PICTURE (PBP): The P/P (PIP, POP, PBP) feature supports viewing of two content sources simultaneously, but not two TV channels unless the viewer has an additional TV tuner.
FOR HARD DRIVES: GB means 1 billion bytes; actual capacity varies with preloaded material and operating environment and will be less. For hard drives, one TB = one trillion bytes; actual capacity varies with preloaded material and operating environment and will be less.
DELL PRINTERS: LASER TONER CARTRIDGE YIELD: Black and colour print cartridge yield based on 5% page coverage. Yields vary with usage and environmental conditions.
FOR DELL MULTIFUNCTION PRINTER: Scanning only available via single PC connection to printer USB port. USB cable sold separately.
PRODUCT PERFORMANCE: We often quote speeds and other performance data (such as printer speed or processor speeds). Please note that these quotes are only for comparative purposes and your actual speed or other performance can vary with a host of factors, including the other equipment or telephone line used.
PROJECTOR LUMENS: Bulb brightness degrades with age. Ask Dell for recommendations regarding bulb replacement.
MODEM SPEED: Modem download speeds are limited to 53Kbps. Upload speeds are less (about 30Kbps). Speeds can vary by line condition and modem manufacturer. Analog phone line and service required.
GRAPHICS SOLUTION: Your graphics solution may use a portion of your system memory to support graphic depending on your operating system, system memory size and other factors.
DUAL CHANNEL MEMORY: Dual-channel memory requires 2 each of the same capacity memory DIMMs.
FINANCIAL SERVICES: provided by CIT Group (Australia) Limited ACN 065 745 735, a supplier independent from Dell. Dell Financial Services ("DFS") is a trademark licensed by CIT Group from Dell Inc. All financing contracts are between customer and CIT, Dell is not responsible for any aspect of the financing arrangement.
QUOTED LEASE PAYMENTS: are weekly rates quoted by CIT. Monthly payment based on 36 month business rental to CIT approved customers. Actual monthly payments depend on the exact system selected, term of lease & applicable rates. First payment may be due before delivery. At the end of the lease you can: upgrade to the latest Dell technology, purchase the equipment for the then fair market value, renew the lease, or return the equipment to CIT. Rates are current at time of publication and are subject to change without prior notice. Contact CIT for further details.
DELL WARRANTIES AND SERVICES
ON-SITE SERVICE AND ADVANCED EXCHANGE SERVICE: Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (onsite and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished. For Dell projectors, bulbs have a 90 day limited warranty.
COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. If CompleteCover Guard is selected, it covers replacement cost for a system stolen from a locked building or vehicle within the country the system is purchased and there is proof of violent or forcible entry. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.
GOLD TECHNICAL SUPPORT FOR BUSINESS USER: Gold Technical Support (GTS) is available for Vostro, Latitude, OptiPlex and Dell Precision only. In the event of a system or part replacement which may require access to an optical device and the customer has opted out of an optical device, Dell reserves the right to decline service until the customer grants Dell the access to an optical device to enable support and serviceability. For complete details refer to the GTS service agreement.
BUSINESSCARE FOR VOSTRO SYSTEMS: BusinessCare packages are available in 3 categories - BusinessCare Premium, BusinessCare Plus and BusinessCare and the service period vary depending on the type of package purchased. The packages come with Gold Technical Support, Next Business Day Onsite service covering phone support, parts and labour, Night and Weekend Onsite service, CompleteCover to protect against accidental damage and 90days Helpdesk (telephone support) for Software how-to's. For more details, please click here.
DELLCARE FOR INSPIRON AND XPS SYSTEMS: DellCare packages are available in 3 categories: DellCare Premium, DellCare Plus and DellCare and the service period vary depending on the type of package purchased. The packages come with Next Business Day Onsite service covering phone support, parts and labour, CompleteCover to protect against accidental damage, 1 yr Helpdesk (telephone support) for Software how-to's, and Night and Weekend Onsite service (available in DellCare Premium). More details for Inspiron, please click here. More Detail for XPS, please click here.
Third party products are not covered under Dell's Terms and Conditions. Manufacturer's warranty applies.
OTHER SERVICE OFFERS: Go to www.dell.com.au/services for details.
TRADEMARKS: Dell, the Dell logo, the stylized E logo, E-Value, Easy as Dell, Dimension, OptiPlex, Inspiron, Latitude,Dell Precision, PowerEdge, PowerVault, PowerConnect, Dell OpenManage, Dell Precision, CompleteCover, Premier Access, DellNet, SmartStep, TrueMobile, Axim are trademarks or registered trademarks of Dell Inc. Celeron, Celeron Inside, Centrino, Centrino Logo, Core Inside, Intel, Intel Logo, Intel Core, Intel Inside, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, MS, the Microsoft logo, Windows, Windows NT, PowerPoint, Outlook, andFrontPage are either trademarks or registered trademarks of Microsoft Corporation in the US and/or other countries. Other trademarks and trade names may be used in this advertisement to refer to either the entity claiming the marks and names or their product. Dell Inc. disclaims any proprietary interest in trademarks and names.