Dell ProSupport

Dell ProSupport

Dell Global Services

Dell ProSupport
Dell ProSupport for IT
ProSupport
Basic Hardware Support
Mission Critical
Same-Day Response
Specialized Onsite Options
Accidental Damage Protection
Remote Advisory Options
Proactive Maintenance
Infrastructure Consulting Services
Deployment Services
Managed Lifecycle Services

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 Dell ProSupport

Introducing Dell ProSupport, a suite of professional support services, designed to address the technology challenges you face today. The Dell ProSupport portfolio can provide:
  • Expertise for specialized applications and technology, such as virtualization, systems management, Microsoft Exchange and more
  • Proactive problem avoidance services to help ensure you achieve maximum uptime
  • Rapid response to help reduce unplanned downtime
  • Tech-to-tech support with Fast-Track Dispatch for certified IT professionals
  • Enables your mobile workforce while helping protect your investment
  • Keep your end users moving with notebook tracking and data protection services
To get started, simply choose the Dell ProSupport for IT service model designed for IT professionals like you, and then take advantage of the Dell ProSupport Options and recommended solutions below that align to how you use your technology.

Speed of Response

Mission Critical
Same-Day Response
Specialized Onsite Options

Protection

Asset Management and Protection
Accidental Damage Protection
Laptop Tracking & Recovery
Extended Battery Service
Data Management and Protection
Keep Your Hard Drive
Remote Data Delete
Hard Drive Data Recovery
Certified Data Destruction

Premium Proactive

Enterprise-Wide Contract
Proactive Maintenance
Remote Advisory Options

Dell Recommended Solutions

Mobile Employees
Laptops
Notebooks
Office Employees

Desktops
Desktops and Workstations
Datacenters and IT Infrastructure
Support for Dell Servers and Storage
Servers and Storage
Printers

Printers
printer

Buy Now

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Call 1-800-WWW-DELL

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MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

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