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Don't know what's wrong with your PC? DOC has a solution for it.
Why take your PC to the shop when the shop can come to you? With Dell On Call, everything is done from the comfort of your own home. And best of all, it's done when the time is right for you so there's no more waiting around for someone to show up. That's the Dell Difference.
Got a problem with your Dell PC, but don't know what to do?
No two problems are alike. No two solutions are alike. Dell On Call experts don't work from set scripts to help you diagnose your system. We combine resources, work with 3rd party vendors and even other hardware manufacturers to find the right solution to your problem - the first time. We work collectively to get the right resources together and solve your issues.
Dell On Call experts can connect directly to your system with DellConnectTM to help diagnose problems and get you back to doing what you want to do - all without unplugging your system and bringing it into a shop. A broadband connection is required for DellConnectTM .
Error messages or a blue screen with your operating system?
No one wants to get blue screens or error messages, but sometimes these can be valuable tools to help diagnose the problem with your system. Make sure to write these messages down, so you can help Dell On Call better diagnose and understand your problem.
Are you having a general problem with your system, or wanting to know how to perform a certain task?
Dell On Call experts can help you fix issues, as well as walk you through how to perform specific tasks. Installing a new application, having trouble with e-mail attachments, configuring a printer, networking a wireless connection, or even help with your system security, Dell On Call can help with a wide range of tasks that are important to you.
Many factors can lead to problems with accessing your local network or the Internet. If you've checked your connections and are still having a problem, contact Dell On Call to get back online.
Operating system running slower than normal?
Slow system performance can be due to a computer virus, spyware, malware, or even an internal hardware or software conflicts. This symptom can occur during the system boot-up process or within the operating system. Dell On Call can pinpoint the problem and help fix the issue.
Is my operating system is up-to-date?
Keeping your system up-to-date with the latest Windows and antivirus updates can ensure that your system is running as efficiently and safely as possible. Dell On Call agents can help you create a schedule for these updates that keeps your system current.