Dell - Client Migration and Deployment

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Services Suite Overview

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Deployment Services

	Custom Factory Integration
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	Managed Deployment

Continuity Services

Managed Services

Asset Recovery Services

Training

Managed Lifecycle Services

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Managed Deployment Services

Integration and Deployment Peace of Mind

If you're looking to deploy new client machines in a complex IT environment or have a priority to refresh your client assets over a scheduled timeframe, Dell^TM Managed Deployment Services can deliver the integration and peace of mind you need.

With a full-featured portfolio of deployment service processes, tools and proven methodologies, Dell's Managed Deployment Service solutions offer an easy implementation in your environment and peace-of-mind as the single point-of-contact for your project. And our Program Management expertise enables your IT professionals to stay focused on strategic IT initiatives.

Through the lifecycle of your project, Dell can provide our exclusive, Web-enabled services procurement process through your Premier Pages^TM , real-time status updates on all orders, and the capability to monitor our delivery performance against your pre-defined Service Level Agreement requirements.

Key Benefits

Single point-of-accountability : A Dell-appointed contact provides seamless and integrated solutions that are customized to your exact specifications.
Virtual Integration : The Dell Direct Model fosters a world-class expertise in value chain management, scheduling and service delivery, using best-of-breed service partners, technology and tools that deliver consistent high quality service and low cost.
Dell Management Culture : Dell expertise in managing the mainstream computer-related services that help our customers optimise, deploy and support their client computing systems over the lifecycle of the assets.
Availability : Managed Deployment Services offer options that are available anytime, 24x7 and provide coverage internationally. If you have customized deployments that cannot disrupt your day-to-day operations, this Service is a must.
Built-to-order : Your system hardware, software and services are designed to fit your specifications, budget and needs, and are integrated via a 'one-touch' process in the factory.

Managed Deployment Services

The Value of Dell^TM Managed Deployment Services

The value offered by Dell Managed Deployment is the flexibility to match your overall needs with scalable processes and technology that deliver a fully integrated solution. This custom approach, based on the Dell Direct Model, helps to ensure all available time, technology and resources are fully maximised.

This suite of offerings empowers you to select exactly the services you need to help achieve your lower Total Cost of Ownership goals. Dell, your Managed Deployment partner, has revolutionized the Managed Services industry. Please contact your Dell Account Executive or Dell Services Sales Business Manager to inquire about Managed Deployment Services and other Dell Managed Services offerings.

Download a copy of the Managed Deployment Services brochure here

* IMPORTANT DELL DETAILS:

**Dell's Terms and Conditions: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my

Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 3 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

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