Dell Installation Services plan, schedule, install and ensure the operation of your new Dell printer, projector or plasma or LCD television. Installation Services can:
- Ensure proper installation
- Free up internal resources
- Provide single point of contact
|How To Purchase||Available for both new and previously purchased Dell desktops.
The Right Approach to Printer Installation
DellTM printers include all the benefits of Dell's 24x7 toll-free technical phone support for the duration of the limited warranty* and Next Business Day Advanced Exchange Service* for one year.
In addition, Next Business Day On-site Service* is standard on network printers. Get more out of your printer with Dell printer services, including professional installation of up to three peripherals or a standalone printer.
The Right Approach to Projector Installation
While many projectors are essentially "plug-and-play," you may want to consider having your projector professional installed by Dell if:
- You are purchasing a projector for your conference room, classroom, training room or executive meeting room that needs to be mounted on the ceiling
- You are buying a DellTM projector for the first time
- Your staff has never installed a projector
The Right Approach to TV Installation
What's better than a DellTM Plasma TV? Having the peace-of-mind that your Dell Plasma TV is professionally installed. Depending on your level of installation, the installation provider manages everything from unpacking to professional mounting and wiring*.
You can choose from four different installation options to fit your needs, including wall mounting to speaker mounting with concealed wiring (Wall mounting sold separately). A third-party installation provider will coordinate a convenient time with you to unpack your TV, connect it to your new or existing audio/visual equipment, and place it on an already-assembled stand or mount it to the wall of your choice.
Plasma TVs are not available in Alaska or Hawaii.
How will my Plasma TV be delivered?
Approximately one to two days after you place your TV order, a freight carrier will contact you to confirm a delivery time and date within a 4-hour window. During delivery, be sure to let the shipper know the room to which you'd like your TV delivered.
How do I set up the Installation* Service Appointment?
Approximately one to two business days after you purchase your Plasma TV, the third party installation provider will contact you with instructions and information to schedule your installation*. After the product and all accessories arrive, simply call the installation provider at 1-800-897-1582 to schedule your appointment.
Should you need to change your appointment, please call the third-party installation provider to reschedule. Customers missing scheduled appointments will be charged a missed appointment fee.
What are the hours of operation for Installation*?
All appointments are scheduled for the technician to arrive within a 2-hour window, Monday through Friday, between 8:00am and 8:00pm, customer local time; Saturdays between 8:00am and 6:00pm; customer local time.
How long will it take to complete the installation*?
Doing a quality installation takes time and customers should be sure to budget for this installation time when scheduling an appointment. Generally speaking, the time required for a Basic Installation is 1.5-2 hours, while Advanced and Premium Installations usually take 2-4 hours. Wall mounting will add 1-2 hours to the Installation time.
What if I have questions or concerns about the Installation* process?
If at any time during the installation process you have questions or concerns, please contact your installation service provider. Contact information will be provided to you during the automated introductory call and your scheduling pre-call.