Consumer In-Home Ltd Hardware Service

Consumer In-Home Ltd Hardware Service

Service Suites

Services Suite Overview
Infrastructure Consulting Services
Deployment Services
Training
Managed Lifecycle Services

Why Dell Services

Dell Service Agreements

Consumer In-Home Ltd Hardware Service

1 Year Next Business Day On-Site*

Enjoy the convenience of Dell's In-Home repair service following phone and/or online Remote Diagnosis*. For issues covered by your Limited Hardware Warranty, technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis*. In-Home service is available, Monday to Friday during standard service hours from 9am to 5pm, business day.

  • Service is inclusive of labour and parts, but excludes software and third party products
  • External peripherals (such as monitor, mouse and keyboard) may be delivered using a courier for customer installation
  • An on-site engineer will only be provided if deemed necessary following telephone based troubleshooting with a Dell technician
  • Response times may vary in remote or difficult to reach locations
  • Service is carried out in accordance with Dell's terms and conditions. Copies are available on request

Back To Product Services Main Page

Laptops | Desktops | Business Laptops | Business Desktops | Workstations | Servers | Storage | Monitors | Printers | Electronics
All rights reserved : About Dell | Site Terms | Terms and Conditions | Unresolved Issues | Unsubscribe | Privacy | Returns Policy | Site Map | Dell Recycling | Feedback

^Dell Express Restrictions:
Your order will be shipped & dispatched within 24 hours of order confirmation.
Estimated delivery time of 1 – 3 business days from order confirmation for deliveries to Sydney, Melbourne, Brisbane, Canberra, Wollongong and Newcastle.  For all other locations estimated delivery times may be longer.
If your order contains non-Dell branded products and peripherals these products will be delivered to you separately.
Your Dell Express order is subject to Dell's Standard Terms and Conditions of Sale that are available on request or at www.dell.com.au

DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

In Western Australia credit is provided by BOQ Credit Pty Limited ABN 92 080 151 266 (BOQC) and in all other states and territories credit is provided by BOQ Funding Pty Limited ABN 35 079 936 495 (BOQF).  BOQC and BOQF are part of Bank of Queensland Group of companies. Bank of Queensland Limited ABN 32 009 656 740 does not guarantee or otherwise support the obligations or performance of BOQC or BOQF or the products they offer.  BOQC’s and BOQF’s standard credit assessment criteria apply.  Fees and charges are payable.  This information is current as at 14/9/2012

snWW04