Consumer In-Home Ltd Hardware Service
1 Year Next Business Day On-Site*
Enjoy the convenience of Dell's In-Home repair service following phone and/or online Remote Diagnosis*. For issues covered by your Limited Hardware Warranty, technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis*. In-Home service is available, Monday to Friday during standard service hours from 9am to 5pm, business day.
- Service is inclusive of labour and parts, but excludes software and third party products
- External peripherals (such as monitor, mouse and keyboard) may be delivered using a courier for customer installation
- An on-site engineer will only be provided if deemed necessary following telephone based troubleshooting with a Dell technician
- Response times may vary in remote or difficult to reach locations
- Service is carried out in accordance with Dell's terms and conditions. Copies are available on request