Consumer In-Home Ltd Hardware Service

Consumer In-Home Ltd Hardware Service

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Dell Service Agreements

Consumer In-Home Ltd Hardware Service

1 Year Next Business Day On-Site*

Enjoy the convenience of Dell's In-Home repair service following phone and/or online Remote Diagnosis*. For issues covered by your Limited Hardware Warranty, technician and/or part will be dispatched, if necessary, usually within 1 or 2 business days following completion of Remote Diagnosis*. In-Home service is available, Monday to Friday during standard service hours from 9am to 5pm, business day.

  • Service is inclusive of labour and parts, but excludes software and third party products
  • External peripherals (such as monitor, mouse and keyboard) may be delivered using a courier for customer installation
  • An on-site engineer will only be provided if deemed necessary following telephone based troubleshooting with a Dell technician
  • Response times may vary in remote or difficult to reach locations
  • Service is carried out in accordance with Dell's terms and conditions. Copies are available on request

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DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

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