Complete Cover

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CompleteCover™

CompleteCover

Dell's extensive repair or replace service offering for Dell^TM Latitude^TM and Inspiron^TM notebooks is now also available for Dell^TM Dimension^TM , OptiPlex^TM , Dell Precision^TM desktops, Axim^TM PDA and Dell^TM branded projector provide (excludes theft, loss, or damage due to fire or intentional acts):

Dell's extensive repair or replace service offering for Dell^TM Latitude^TM notebooks is now also available for Dell Dimension^TM , OptiPlex^TM and Dell Precision^TM desktops, Dell Vostro^TM , XPS^TM and Inspiron^TM desktop/notebook, Axim^TM PDA and Dell branded projector provide (excludes theft, loss, or damage due to fire or intentional acts):

Peace of mind, by protecting your investment and helping you avoid significant repair costs down the road

Extensive protection against the rough and tumble world of mobile computing
A great complement to the award-winning service and support that comes with each Dell system
One year or three years repair or replace service for accidental damage including drops and liquid spills
Helps reduce end user downtime
Reduction in downtime will help your organization to save on time, resources and money.

What is CompleteCover^TM ?

Dell's most comprehensive repair and replacement service for Dell^TM system users ever. CompleteCover^TM ^* provides you repair or replacement of your Latitude^TM notebook, your Dimension^TM , Dell Precision^TM or OptiPlex^TM desktop, your Vostro^TM , XPS^TM or Inspiron^TM desktop/notebook, Axim^TM PDA or Dell branded projector for any damage that is caused by accidents- it helps protect your system against the rough and tumble world of mobile computing and as well as accidents. A supplement to our 1 or 3 years limited warranty, it covers non-intentional, accidental damage for 1 or 3 years, depending on your purchase.

What is CompleteCover^TM ?

What kind of damage is covered?

Non-intentional damage that is caused by accidents will be covered. Some examples are:

Cause of Failure	Resolution description

Liquid spilled on or in unit	Repaired or unit replaced
Drops, falls, and other collisions	Repaired or unit replaced
Electrical surge	Repaired or unit replaced
Damaged or broken LCD due to a drop or fall	Repaired
Accidental breakage (multiple pieces)	Repaired or unit replaced

Damage caused by intentional acts, fire, theft, or loss, is not covered under Completecover^TM . Some examples of damage that would not be covered are:

Cause of Failure	Resolution description

Damaged in a fire	Not covered
Stolen unit	Not covered
Normal wear (does not affect system performance)	Not covered

CompleteCover^TM coverage is applicable only for systems located within the Asia Pacific or in due course of transit within the Asia Pacific region and it is non-transferable outside the Asia Pacific countries.

In the event of a system or part replacement which may require access to an optical device and the customer has opted out of an optical device, Dell reserves the right to decline service until the customer grants Dell access to an optical device to enable support and serviceability.

For more details, you can download the CompleteCover^TM brochure here

For more details, please read the CompleteCover^TM Service Agreement.

Contact a Dell Account Specialist for more information today.

* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

TRADEMARKS: Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation in the U.S. and/or other countries.

©2010 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see http://www.dell.com.my OR on request

COPYRIGHT: © 2013 Dell Inc. All rights reserved.