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Regulatory Compliance

Regulatory Compliance


Regulatory Compliance Policy

Dell Inc. (Dell) is committed to compliance with the laws and regulations in each country into which the company ships our products. Dell products are designed and tested to meet the appropriate worldwide standards for Product Safety, Electromagnetic Compatibility, Ergonomics and other regulatory compulsory requirements, when used for their intended purpose.

Declaration(s) of Conformity

A copy of the original CE Declaration of Conformity is on file and available upon request for all CE Marked Dell products. To receive a copy of a Declaration, please send an e-mail to Regulatory_Compliance@dell.com with the marketing name and model number for the relevant product(s) included in the body of the e-mail.

For products that incorporate modems and/or wireless communications interfaces (e.g., WiFi, Bluetooth), please click here to view the R&TTE Compliance Statement.

Communication Devices – Potential Usage Restrictions

Dell’s communication devices are developed, designed and tested to comply with the various wireless and telecom agency requirements throughout the world. This compliance ensures that these devices do not cause any harm to Public Switching Telecommunication Networks (PSTN) and do not violate any power and frequency spectrum allocations on a country by country basis.

To view guidelines on usage restrictions, including how to determine if the restrictions apply to the Dell product you have purchased, please see Usage Restrictions.

Product Safety

The base internationally recognized product safety standard for Information Technology Equipment (ITE), such as computer systems, printers and monitors, IEC 60950 provides design and testing requirements for safe use of the equipment. Designing products to this standard reduces the risk of hazards from electrical, thermal, mechanical, chemical and radiation conditions.

Safety standards appropriate to the category of equipment are used for the designing and testing of non-Information Technology Equipment.

General product safety information is provided within the Safety Information section of this website. Product-specific safety information which is intended to address a product-specific feature (e.g., wall-mounting brackets) is provided within the documentation shipped with an optional product-specific feature. Note that product safety warnings and cautions for certain components, accessories and peripherals may be provided within the product safety information applicable for the component, accessory and peripheral. Product users should ensure that they have read and are familiar with all product safety information applicable to the use of their systems, components, accessories and peripherals.

Air Travel

When traveling with your Dell computer or Personal Electronic Device (PED), it is important to understand the restrictions of use for your product while on board an aircraft. Dell encourages you to review the safety information applicable to your adapter, batteries and wireless device before traveling with your PED. Additionally, Dell recommends that you review the Air Travel information included on this website and provided by your airline.

Product Use and Handling

In addition to the safety information provided with your product at shipment and herein within the section entitled Safety Information, Dell recommends that you review the Product Use and Handling information included on this website. Adherence to the guidelines provided on this website will assist in protecting your product.

Electromagnetic Compatibility

Dell products are designed, tested, and classified for their intended electromagnetic environment (domestic/residential environment or business/industrial environment). Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While all Dell computer systems have been designed and determined to be compliant with regulatory agency limits for EMC, there is no guarantee that interference will not occur in a particular installation.

Required statements for the international EMC specifications, marks and approvals, as obtained and documented on the product specific Product Safety, EMC and Environmental Datasheet, are provided in applicable agency/country language(s). Examples of EMC specifications include, but are not limited to, CISPR 22 and FCC Part 15.

Electrostatic Discharge

Dell products that have the CE marking are designed and tested for immunity to Electrostatic Discharge (ESD) to IEC standard 61000-4-2, CISPR 22, and CISPR 24. While these products have been designed and determined to be compliant with standard levels for ESD, there may be situations, such as low humidity levels, that can exacerbate ESD event occurrence. Users are encouraged to read and follow the ESD protection guidance provided within the Protecting Against Electrostatic Discharge section of this website.

Ergonomics

Dell products are designed to capitalize on accepted Information Technology (IT) focused worldwide standards and industry guidelines as guiding principles. Ergonomic standards provide guidance on various product characteristics to enhance the interaction between people and machines. Certain products are, as indicated on the product-specific Product Safety, EMC and Environmental Datasheet, tested and certified to achieve the regional ergonomics marks and labels.

Ergonomic instructions for the use of portable and desktop computer systems are provided within the Ergonomics Information section of this website.

Peripherals

Peripherals include, but are not limited to, such devices as remote controls, mice and keyboards. To determine the EMC classification of and the EMC approvals applicable for your peripheral device(s), please refer to the Product Safety, EMC and Environmental Datasheet for your product (e.g., desktop computer, laptop computer, printer, television, etc.).

Environmental Affairs

Dell’s environmental stewardship program drives conservation of product energy consumption; develops methods to reduce or eliminate materials for disposal; prolongs product life span; and provides effective and convenient equipment recovery solutions. For information concerning Dell’s Environmental Affairs programs, please see: http://www.dell.com/environment

Contact Details for Regulatory Compliance Website

For any questions related to Product Safety, EMC or Ergonomics, please send an e-mail to Regulatory_Compliance@dell.com.

Helpful Links

EMC Regulatory Notices
Safety Information
Modem, Wireless and Mobile Broadband Devices
R&TTE Compliance Statement
Usage Restrictions
* IMPORTANT DELL DETAILS:

Each customer is entitled to a maximum purchase of 2 units of Inspiron, Studio & XPS desktops/laptops as well as monitors, printers, projectors and electronic & accessories within the promotion period stated above.

^0% CREDIT CARD INSTALLMENT: Interest free installment payment up to 12 months is available with Citibank, OCBC, UOB and DBS credit cards issued by Citibank Singapore, OCBC Limited, United Overseas Bank Singapore and DBS Bank Ltd, subject to approval. Above rates are based on 12-month installment term to the nearest dollar. Actual monthly payments depend on exact system selected and term of financing.

RETURNS POLICY: Dell’s “Returns Policy” found at http://www.dell.com.sg applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

ONSITE SERVICE : Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished .

COMPLETECOVER: CompleteCover service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. For complete details refer to CompleteCover service agreement found at www.dell.com/ap/services . This service is only available in selected countries.

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