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Overview

BusinessCare provides the best services protection for your PC! BusinessCare offers Gold Technical Support*, Next Business Day Onsite* service covering phone support, parts and labour, Night and Weekend Onsite service, CompleteCoverTM * to protect against accidental damage and 90 days Helpdesk (telephone support) for Software how-to's.

Hardware Service Protection BusinessCare PremiumBusinessCare PlusBusinessCare
Gold Technical Support*
~ provides expert support when you need rapid problem
resolution to help maximize uptime and productivity.
3 Years2 Years1 Year
Next Business Day Onsite* Service
- Limited Support that covers phone troubleshooting,
parts & labour at the comfort of your home or office
3 Years2 Years1 Year
Night & Weekend Onsite* Service
- extended onsite hours outside of normal business
hours. (Mon-Fri: 8am-9pm ; Sat-Sun: 9am-5pm)
3 Years2 Years1 Year
CompleteCoverTM  Accidental Damage Protection*
- protect against spills, drops, electric surges, damaged
LCD or display
3 Years2 Years1 Year
DellConnectTM 
- remote access to your PC via phone and over the
internet for troubleshooting and repair service
AvailableAvailableAvailable

Software Service Protection
HelpDesk
- 24x7 phone support for many of today's most popular
software; "How to" guidance, problem troubleshooting,
Installation & configuration help
90 Days90 Days90 Days

Self Help Service Protection
Dell Support Center
- rapid access to your PC service information and
support resources at your desktop
AvailableAvailableAvailable

* IMPORTANT DELL DETAILS:

DELL'S TERMS AND CONDITIONS: apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at www.dell.com.au

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