Overview

BusinessCare provides the best services protection for your PC! BusinessCare offers Gold Technical Support*, Next Business Day Onsite* service covering phone support, parts and labour, Night and Weekend Onsite service, CompleteCoverTM * to protect against accidental damage and 90 days Helpdesk (telephone support) for Software how-to's. Hardware Service Protection Gold Technical Support* ~ provides expert support when you need rapid problem resolution to help maximize uptime and productivity. Next Business Day Onsite* Service - Limited Support that covers phone troubleshooting, parts & labour at the comfort of your home or office Night & Weekend Onsite* Service - extended onsite hours outside of normal business hours. (Mon-Fri: 8am-9pm ; Sat-Sun: 9am-5pm) CompleteCoverTM  Accidental Damage Protection* - protect against spills, drops, electric surges, damaged LCD or display DellConnectTM  - remote access to your PC via phone and over the internet for troubleshooting and repair service Software Service Protection HelpDesk - 24x7 phone support for many of today's most popular software; "How to" guidance, problem troubleshooting, Installation & configuration help Self Help Service Protection Dell Support Center - rapid access to your PC service information and support resources at your desktop